Culture and Values

Your personality. Our heritage. The perfect blend.

Expect more than coffee.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We’re a neighborhood gathering place, a part of your daily routine. Get to know us and you’ll see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

OUR MISSION

To inspire and nurture the human spirit - one person, one cup and one neighborhood at a time.

OUR VALUES

With our partners, our coffee and our customers at our core, we live these values:

Creating a culture of warmth and belonging, where everyone is welcome.
Delivering our very best in all we do, holding ourselves accountable for results.
Acting with courage, challenging the status quo and finding new ways to grow our company and each other.
Being present, connecting with transparency, dignity and respect.

We are performance driven, through the lens of humanity.

A culture of inclusion

We're committed to upholding a culture where inclusion, diversity, equity and accessibility are valued and respected. Your entire experience—starting with your application—is designed to be the beginning of an inspirational journey, where you are treated warmly and with transparency, dignity and respect.

We actively hire individuals with disabilities and provide reasonable accommodations and assistive technologies that enable people to do their jobs. Starbucks is committed to offering reasonable accommodation for job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

Our many Partner Networks (also referred to as employee resource groups) work to create an inclusive environment across Starbucks representing the broad spectrum of our partner backgrounds.

CORPORATE AND SOCIAL RESPONSIBILITY

Female veteran holding up a green apron with embroidered American flag

Opportunity for all

As a leader in hiring great talent, Starbucks has and will always look to create opportunities for our partners and customers in the communities we serve. Our goals are focused on hiring more Opportunity Youth, refugees, veterans and military spouses. To date, we have hired over 25,000 veterans and military spouses and look to hire 5,000 more each year.

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Open hands holding a bunch of coffee cherries

Sustainable coffee

Starbucks® coffee is verified 99% ethically sourced. We are working with other industry leaders to make coffee the first sustainable agricultural product. We plan to invest in training and financing for coffee farmers, and providing 100 million coffee trees by 2025.

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Visitor Center building structure in Costa Rica with greenery

Greener retail

Starbucks is building and operating stores with an aim to minimize our environmental footprint with ambitious goals for 2020 and beyond. We plan to build and operate 10,000 greener retail stores, improve the recyclability of our cup and invest in 100% renewable energy.

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Group of partners volunteering to build flower beds

Strengthening communities

Each Starbucks® store is a part of a community, and we’re committed to strengthening neighborhoods wherever we do business. We plan to rescue 100% of food available to donate by 2020 in U.S. company-owned stores and have 100% of our stores worldwide participating in community service annually by 2020.

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Partners having performance and development connection

Training and development

At Starbucks, we are devoted to supporting, engaging and investing in the development of our partners. Our goal is to provide our valued partners with learning opportunities to develop skills, further careers and help partners achieve their personal and professional goals. As a partner (employee) who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and thrive, all while becoming your personal best and being recognized for it. We reward partners who achieve results, live our mission and values and help others succeed.

Explore Career Paths

Retail Stores

Create the Starbucks Experience for our customers

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Corporate Roles

Support our brand’s growth and results

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Manufacturing and Distribution

Produce and ship products that delight customers

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Starbucks Reserve & Princi Production Kitchens

Ignite a culinary career with coffee and craft

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EMPLOYEE SPOTLIGHT

Smiling male partner in front of coffee trees

Creating better accessibility
“I work to foster deeper roots of accessibility in the Starbucks culture, to promote and accelerate the hiring of more people with disabilities and with the help of all the incredible partners, to make Starbucks the most inclusive company in the world. Starbucks is committed to including people with disabilities in the company and getting accommodations to perform my job is a given here. I use a screen reader, Braille typewriter and even have an accessible Cisco phone with key identifiers.”
Mark, Human Resources

ACCESSIBILITY SUPPORT

Starbucks Corporation is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at applicantaccommodation@starbucks.com.

FOLLOW US TO FIND JOBS

STARBUCKS IS AN EQUAL OPPORTUNITY EMPLOYER

All partners and applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

See More:
Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision (PDF)