Frequently Asked Questions
Q: Why is Starbucks offering this program?
A: Starbucks believes in the promise and pursuit of the American Dream. While more than 70% of our U.S. partners (employees) are students or aspiring students, we know that only half of Americans who begin college today will actually finish according to the US Department of Education, largely due to financial and work/life barriers. We’re in a position to help. Investing in our partners and education is one of the very best investments Starbucks can make.
Q: Why did Starbucks choose Arizona State University?
A: We spent considerable time looking for the right collaboration for our partners. Arizona State University’s mission, values and brand are a good match to our own. Arizona State University could stand side-by-side with Starbucks to offer a high-quality education, at scale, to all of our benefits eligible U.S. partners. Plus, ASU was ranked as one of America’s Top Colleges in 2015 by Forbes magazine and is ranked the first most innovative school in the country by U.S. News & World Report, ahead of Stanford and MI. Starbucks is proud to join with an academic institution that recognizes the need for innovation to offer more people an opportunity at a quality higher education, and the freedom to pursue their passions in any field.
Q: I’m interested in working at Starbucks and wondering how soon I can participate in the Starbucks College Achievement Plan?
A: As soon as you’re hired and start working, we encourage you to get started by talking to an enrollment counselor during your onboarding process at Starbucks and can begin the application and financial aid process. After three consecutive months of working 20 hours per week or more, you become benefits eligible and you can enroll in classes during the next session.
Q: I’m a partner (employee). How do I know if I’m eligible for the Starbucks College Achievement Plan?
A: All U.S.-based, benefits-eligible partners employed by Starbucks-owned businesses — including Teavana, Evolution Fresh, La Boulange, — regardless of role, who do not yet have a bachelor’s degree are eligible to apply.
|Apply to ASU||You must complete an application, supply needed documentation such as prior transcripts and meet ASU’s acceptance criteria. Your enrollment counselor can walk you through each step along the way.|
|Register for classes||Once you’re admitted to your major, an academic advisor will help you choose classes and make an academic plan to carry you all the way to graduation.|
|Get ready||Before classes start complete ASU 10: Connect –ASU Orientation (created just for Starbucks partners!). A brief orientation to ASU and online learning that gives you the tools to succeed in achieving your academic goals.|
|Start classes||Now you’re set up for success—it’s time to focus on the rigorous and rewarding classes you are taking with ASU’s award-winning faculty|
|Get your reimbursement in your Starbucks paycheck||Your reimbursements automatically appear in your paycheck six weeks after the end of the semester — you don’t have to fill out additional forms or take extra steps to make it happen. Please see the program document for what’s included in your reimbursement.|
A few words of friendly advice:
Q: I’m a Starbucks partner enrolled at another college and want to transfer, what should I do?
A: You can transfer to ASU at any time – we recommend sooner to get the most benefit from the program – provided you meet their admissions criteria. We encourage you to discuss your options with an ASU counselor, with no obligation to apply or transfer.
Q: As a program participant, what should I expect to pay upfront (out-of-pocket) for my tuition and fees?
A: What you may pay out-of-pocket will vary and depends on your specific situation. Your ASU enrollment counselor can help you estimate costs based on your major, course load and financial aid profile, and can help you decide how best to finance your portion until you are reimbursed. To determine your estimated scholarship, tuition and fees, you can access ASU’s College Plan Welcome Tool (use your partner number to log in) and go to the Tuition and Fees Estimator or log on here
Q: Why is this program only being offered in the U.S.?
A: In the U.S. we are on the verge of seeing an entire generation of young people left behind due in part to skyrocketing tuition costs in the thousands of dollars that prevents more and more people from starting or finishing their undergraduate degree. To address this growing inequality in America, Starbucks believes now is the right time to partner with a like-minded university who recognizes the need to do something to address one of the single most important challenges facing young adults—and our U.S. partners—today, earning a bachelor’s degree.
Q: I am an educator. What can I share about the Starbucks College Achievement Plan with my students?
A: We know that teachers, administrators and educators like you play an important role in the lives of students. Starbucks wants to equip you with foundational knowledge about our program and a flyer you can share with students, so more young people can access the opportunity to earn a bachelor’s degree. Download the SCAP High School Educator Tool and the SCAP Flyer for Students to share about this life changing opportunity with your students and peers.