A Message from Howard Schultz
I've traveled around the world, and what's so revealing is that despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences. There is a longing for human connection, for an emotional relationship with one another, not because we're smarter than anyone else, but we've been able to create this environment that has great universal appeal and local relevancy. The secret sauce is the culture and values of our company.
Thank you for joining us on the journey.
chairman, president and chief executive officer