These terms and conditions (this "Agreement") govern the Starbucks Gold program. Starbucks Gold is a membership program brought to you by Starbucks Coffee Company. Purchase or use of a Starbucks Gold Card ("Membership") at any time subjects the purchaser or user ("you," "your," "yours," "Member") to the provisions of this Agreement.
Starbucks Gold entitles Members* to the following benefits:
* "Member" means the individual who purchased the Starbucks Gold Card or who received one as a gift.
If you are a U.S resident, you may also register your Gold Card, which can be used as a Starbucks Card, by going to www.starbucksgold.com. By registering your Gold Card, you will become eligible for additional benefits such as special discounts and promotional offers. We will also be able to protect your Gold Card, as well as any balances on the Starbucks Card account, in the event that it is lost or stolen. Starbucks will replace your Gold Card and any balances remaining on your Starbucks Card account at the time you notify us of the loss. If you are a Canadian resident and would like to register your Starbucks Gold Card to protect your membership and Card balance, you may call customer service at 1.800.STARBUC to register but you will not be eligible for any additional Gold Card registration benefits, such as a free drink on your birthday.
The annual Membership fee is currently $25. We may change the Membership fee at any time, but changes will apply only to new and renewal Memberships. The fee is not refundable unless the Membership is canceled during the first thirty (30) days of the Membership term (including any renewal term).
The initial term of a Membership shall commence on the date it is purchased and continue for 380 days thereafter. Upon expiration, you can renew your Membership ("Renewal Membership") by paying the $25 annual fee each year for additional one-year periods unless your Membership is cancelled or we terminate your Membership before it expires.
As a Member, the information we capture will be subject to the Starbucks Privacy Policy as amended from time to time in accordance with its terms. You may view the current version of the Starbucks Privacy Policy at any time online at www.starbucksgold.com or you may obtain a copy of it by calling 800.STARBUC (782-7282)
You may use your Gold Card as a Starbucks Card at no additional charge by loading funds on it either at participating Starbucks stores or online at www.starbucksgold.com or through starbucks.com/card. The Starbucks Card feature of your Gold Card does not expire. If there is more than $5 remaining on your Starbucks Card at the time your Gold Card expires, is terminated or is turned in for a refund, these funds will be transferred to a new (regular) Starbucks Card or, if you prefer, to a current Starbucks Card account you designate. In California you may, upon request, receive cash redemption if the balance remaining is below $10. Any balance totaling less than $5 must be spent by you and cannot be transferred to another card.. In those states that require cash redemption of card balances below $5 such card balances can be redeemed for cash. You must surrender your Gold Card in a store or via U.S. mail after contacting the Customer Care Center at 800.STARBUC (782-7282) in order to transfer Starbucks Card funds remaining on the Gold Card. Starbucks Cards may not be redeemed for cash unless required by law and can only be refunded if they are unused and are accompanied by the original sales receipt. No fees are charged in connection with the Starbucks Card feature of your Gold Card. For a full set of Starbucks Card terms and conditions click here
USE OF STARBUCKS GOLD AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
STARBUCKS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
STARBUCKS MAKES NO WARRANTY THAT (i) STARBUCKS GOLD WILL MEET YOUR REQUIREMENTS, (ii) WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (iii) THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE STARBUCKS GOLD CARD WILL MEET YOUR EXPECTATIONS.
STARBUCKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF STARBUCKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE STARBUCKS GOLD CARD OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE OF THE STARBUCKS GOLD CARD; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR STARBUCKS GOLD CARD DATA; OR (iv) ANY OTHER MATTER RELATING TO THE STARBUCKS GOLD PROGRAM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of Washington, without regard to conflict of law principles.
Any controversy or claim arising out of or relating to this Agreement (including any breach thereof) or the Starbucks Gold Program shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (including without limitation the Supplementary Procedures for Consumer-Related Disputes), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party. The foregoing shall not preclude Starbucks Coffee Company from seeking any injunctive relief in State or Federal courts for protection of their respective intellectual property rights (including such rights of their respective licensors).
This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of a Starbucks Gold Card and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms.
We may change the terms of this Agreement at any time unless prohibited by law by posting a revised Agreement on the Starbucks Gold member website located at www.starbucksgold.com. We may also notify Members of such change in writing either by regular mail or via email to the email address in the Member's account. Any change shall take effect immediately, unless otherwise provided. You may view the current version of this Agreement at any time online at www.starbucksgold.com or you may obtain a copy of it by calling 800.STARBUC (782-7282)
This Agreement was last modified on 10/22/08.