What would make your Starbucks experience perfect? We know you’ve got ideas—big ideas, little ideas, maybe even totally revolutionary ideas—and we want to hear them all. That’s why we created My Starbucks Idea. So you can share the ideas that matter to you and you can find out how we’re putting those ideas to work. Together, we will shape the future of Starbucks.
Any visitor can look at the ideas that have been posted and read our “Ideas in Action” blog. If you sign up to be a registered member of the site (and accept our Terms and Conditions), you can also submit your own ideas, vote and comment on ideas submitted by other people.
My Starbucks Idea is an online community dedicated to sharing and discussing ideas and allowing you to see how Starbucks is putting top ideas into action. If you’d like to ask a question or make a comment specific to your experience with Starbucks, please visit the Contact Us section of Starbucks.com.
We’ve got a dedicated team of “Idea Partners”—Starbucks employees who are experts in their respective fields—who will read all ideas and comments. They’ll take a combination of the most popular and most innovative ideas that are the best fit for Starbucks and present them to key decision makers within the company to recommend how we put those ideas to work.
Everyone helps decide by voting. Ideas posted to the “Popular Ideas” section of the website (determined by using an algorithm based on number of points, number of comments and recency of post) will be considered, but our Idea Partners may also choose ideas simply because they think they’re promising.
If you’re a registered member, you can vote on each idea one time by simply clicking on the “vote” icon to the left of the idea (only one vote per idea). Each vote is worth 10 points and you can see an idea’s score (number of points) beneath the “vote” icon.
We’d like to, but we can’t due to sheer volume. What we will do is keep you posted via our ”Ideas in Action” blog. We’ll tell you about the ideas that we’re recommending for implementation and keep you up-to-date on the status of those projects—whether they’re running smoothly or running into road blocks.
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Most Popular—This ranking is determined by an algorithm based on number of points, number of comments and recency of post. |
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Top All-Time—A ranking of the top ideas based on point value alone. |
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Recent—Most recently posted ideas. |
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Comments—Ideas with the greatest number of recent comments. |
If we implement your idea, we may give you credit on the site, but we won’t be compensating customers if their ideas are chosen. To learn more about this, please take a look at our Terms and Conditions.
The Starbucks Idea Partners are Starbucks employees who’ve been chosen because of their level of expertise in their specific areas. We’ve got a team of more than 40 Idea Partners, whose specialties range from coffee to entertainment to community programs, ready to hear your ideas.
When you register to use the site, you will create a screen name and that will be your “name” when you post ideas and comments. Keep in mind that your ideas will be posted on the site and can be viewed by any visitor. To learn more about our privacy policy for the Starbucks.com account you created, read our Privacy Policy.
The site is an open forum for ideas and discussion. That said, we will not allow profanity or other inappropriate conduct. Posts that are inappropriate will be removed from the site and users that repeatedly post inappropriate conduct will be asked not to post at all. For more specifics on the rules, read our Terms and Conditions. To report an offensive posting, click here.
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