The revolutionary Duetto™ Card has two Accounts on one card—the Visa Account and the Starbucks Card Account. The Visa Account allows you to make purchases against a line of credit everywhere the Visa Card is accepted. Every purchase you make will earn you 1% in Duetto™ Dollars, which are rewards loaded on your Starbucks Card Account to be used at Starbucks.
In addition to the Duetto™ Dollars you earn on your Starbucks Card Account, you may also load a dollar value into your Starbucks Card Account for future purchases at participating Starbucks stores. Then you can pay for your favorite Starbucks treats without signing receipts or fumbling for cash.
When you make a purchase at Starbucks using your Duetto™ Card, please be sure to tell the Barista (store employee) which Account you’d like to use for each purchase. When your transaction is complete, the Barista will hand you a receipt. Please be sure to check your receipt to make sure the correct Account was used.
While the Duetto™ Card is a reloadable Starbucks Card like the one you already have, it’s also a Visa credit card. So you no longer have to carry two cards, and your Duetto™ Card will reward you with Duetto™ Dollars and other benefits you’re sure to love the more you use it.
Each time you use the Visa Account of your Duetto™ Card to make purchases, you will earn Duetto™ Dollars equal to 1% of the Visa purchase you make with your Duetto™ Card. If you sign up for the optional Auto-reload feature using the Visa Account of your Duetto™ Card, you will receive 3% in Duetto™ Dollars on all Auto-reload purchases. All Duetto™ Dollars will be automatically loaded to your Starbucks Card Account at the end of each billing cycle so long as you’ve earned more than $1 Duetto™ Dollar.
Your Starbucks Card Account balance, which includes any money you’ve loaded or past Duetto™ Dollars you’ve earned and not redeemed, can be checked online, on your monthly Chase Visa Account billing statement, or at any participating Starbucks location. Duetto™ Dollars earned during the month are not available for redemption until they are posted on your monthly billing statement. Your
Duetto™ Dollars will be held until you’ve earned at least $1 Duetto™ Dollar. At that point, your Duetto™ Dollars will be automatically added to your Starbucks Card Account.
With the Duetto™ Card, you get more than just Duetto™ Dollars. Duetto™ Cardmembers will receive unique Starbucks benefits just for using their Starbucks Card Account, like sneak previews of the newest Starbucks products or special invitations to experience more of the things you love most about Starbucks. Plus, you could qualify for additional Starbucks rewards the more you use your Starbucks Card Account. Benefits might include a beverage on the house or a pound of the latest whole bean coffee—the more you use your Starbucks Card Account, the more you can qualify for these special Starbucks treats. The rewards and benefits are always visible online or by calling 1-800-STARBUC.
You can load a dollar value onto your Starbucks Card Account using credit or debit. Simply stop by any participating Starbucks location, call 1-800-STARBUC or add value to your Starbucks Card Account online. Plus, when you use the Visa Account of your Duetto™ Card to add value to your Starbucks Card Account, you’ll earn 1% in Duetto™ Dollars to be used any way you’d like on the amount you load.
To earn even more Duetto™ Dollars, and to make reloading your Starbucks Card Account easier, you can sign up for Auto-reload. You may automatically load money from your Visa Account to your Starbucks Card Account when its balance falls below a threshold that you set or on a regularly scheduled date. When you use your Visa Account to set up Auto-reload, you’ll earn 3% in Duetto™ Dollars on the reload amount versus the standard 1% on Visa purchases. Click here to set up Auto-reload.
Should you wish to change the amount of, or discontinue, your optional Auto-reload feature, you may do so online or by calling 1-800-STARBUC to disable the feature within 24 hours of the next scheduled reload. Once cash value is loaded, the transaction cannot be reversed.
Your Starbucks Card is accepted at most Starbucks locations in North America.
At this time, the Starbucks Card is not accepted at all airport, grocery, bookstore, casino, university and hotel locations; nor at stores in Puerto Rico and Guam.
To find a Starbucks near you, please go to our Store Locator or call 1-800-STARBUC.
Since its inception in 1997, The Starbucks Foundation has maintained a mission to create hope, discovery and opportunity in communities where Starbucks partners live and work. The Foundation supports literacy, diversity and environmental initiatives worldwide. As a way of helping the communities they serve, Starbucks will contribute $5 to The Starbucks Foundation every time a new Cardmember uses the Visa Account of their Duetto™ Card for the first time. Starbucks will continue to support the Starbucks Foundation through regular quarterly donations based on the Duetto™ Card program, so using your Duetto™ Card can really make a difference.
If your Duetto™ Card is lost, stolen or damaged, you should immediately contact the issuing bank (see the back of your Duetto™ Card for the toll free phone number). Your Starbucks Card Account balance is only protected from the point in time you notify the issuing bank your card is missing. For more information on the Starbucks Card Account, review the Starbucks Card Account Terms and Conditions. Different Terms and Conditions apply to the Visa Account. You will receive these Terms and Conditions when you become a cardmember.
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