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Our Most Common Inquiries

Does Starbucks franchise?
Starbucks does not franchise operations and has no plans to franchise in the foreseeable future.

In North America, the majority of our stores are Company-operated. As an exception, Starbucks may enter into licensing arrangements with companies who provide access to real estate which would otherwise be unavailable such as airport locations, national grocery chains, major food services corporations, college and university campuses and hospitals.


How can I apply for a job at Starbucks?
You can apply for a retail position directly at any Starbucks location. Each of our stores hires and manages its own team of part-time and full-time hourly partners. For other Starbucks opportunities, use the Job Center right here on Starbucks.com as your source for the most current openings. You can search for open positions, apply for jobs, and learn all about working for our dynamic, growing company online.

Does Starbucks offer tours of its roasting facilities and headquarters?
At this time, our roasting facilities in Kent, Washington, and York, Pennsylvania, and our headquarters in Seattle, Washington, are not open for tours. You can explore the Coffee Education section of this Web site to learn all about the history, sourcing, harvesting, roasting, and tasting of Starbucks® coffee.

How can I submit an idea or suggestion about improving the Starbucks experience?
Starbucks is always pleased to receive comments from our loyal customers about your Starbucks experience. You know better than anyone else what you want from Starbucks. So tell us. What's your Starbucks Idea? Revolutionary or simple?we want to hear it. Visit My Starbucks Idea.

How can I submit a new business and/or product idea to Starbucks?
If you are a vender or if you wish to submit a propriety idea, concept or merchandise it is Starbucks policy not to receive or review such propriety materials without a signed Disclosure and Release Agreement. You may submit your proposal, material or idea along with a signed disclosure form agreement to:

Starbucks Customer Relations R UI1
PO Box 3717
Seattle, WA 98124-3717

Please note that changes to our Disclosure and Release Agreement will not be accepted. We will dispose of all unsolicited proposals, materials and ideas sent in without a signed, unmodified, Disclosure and Release Agreement. For Canadian vendors, please use and submit the Canadian disclosure form agreement.


How can I request a donation or sponsorship for fundraising activities?
You may know that our company is very active in community giving in numerous ways, on both national and local levels. Find out more about the different ways we give.

How can I get information about Starbucks for a school project?
Helpful company information can be found in the About Us section of this Web site. You can find information about Starbucks coffee in the Coffee Education section. If you are not able to find the specific information you need on these pages, please call our Customer Relations department at (800) 235-2883. They will do their best to accommodate your special requests.

Can I interview someone at Starbucks for a school project?
We are sorry that we are unable to give informational interviews for school projects, due to the volume of requests we receive. Here are a number of good resources, including interviews in magazines and other publications, that might help you.

"Made in the Shade" - green @ work - September/October, 2000
The Future of Brands, twenty-five visions - edited by Rita Clifton and Esther Maughan - Interbrand, Macmillan Business, 2000
Pour Your Heart Into It - Howard Schultz and Dori Jones Yang - Hyperion, 1997
"The Bean Counters" - Restaurants and Institutions - December, 1995
"King of the Roast" - Seattle Times Pacific Magazine - December 14, 1996
"Starbucks Nation" - Seattle Weekly, February 19, 1997
"Pouring His Heart Into It" - Washington CEO, December, 1997

How can I submit my music, book or film to Starbucks Entertainment?
Starbucks Entertainment/Hear Music submission policy:

Due to the overwhelming response we have received in recent months to our various entertainment initiatives, we regret we are no longer able to accept unsolicited material. Any unsolicited material received will not be opened, and will be discarded. No response will be given.

If you wish to submit a book proposal, contact the William Morris Agency at bookbreak@wma.com.

Thank you for your interest!