Starbucks has found a way to offer a truly great cup of coffee that you can prepare by just adding water. Other instant coffees taste flat and lifeless. Starbucks VIA™ Ready Brew is different – it’s full-bodied and flavorful, just like the Starbucks® coffee you know and love.
What’s in a name?
by Matthew Guiste, category manager
We’ve had numerous questions from people interested in how we came up with the name “VIA”, for Starbucks VIA™ Ready Brew.
Does it mean “fast” in Italian? Some wondered. Nope.
Is it because it gets you “through” your day? Close!
VIA is an old Italian word for “road,” so we thought it was the perfect name for a Starbucks coffee that you can enjoy wherever you go.
But there is another reason worth noting. Flashback to the early 1990s: A customer, who was also an inventor and scientist, partly cracked the code for quality instant coffee and took a sample into the Pike Place Market Starbucks store.
The store manager was so impressed with the coffee she immediately phoned the company CEO, Howard Schultz, who was so impressed we hired this customer to start the R&D department. He was literally the entire department at the time.
Many good things came from that original technology (like the Frappuccino), but there were challenges to scale production of that instant coffee method.
Flash forward to the last few years. A number of major breakthroughs from the current R&D department (picture mad coffee scientists in white coats working in top secret labs in our Support Center in Seattle) made commercializing this method with the right quality possible, fulfilling the dream from that original customer/inventor so long ago.
The name of that original customer/inventor? Don Valencia. As we narrowed down to the final product name options, someone noticed that “VIA” was the first letter and last two letters of Don’s name. Since Don had tragically passed away in 2007, everyone gravitated to “VIA” as a well-earned nod to his efforts.
See the colorful advertising campaign that launched Starbucks VIA™ Ready Brew.