Dear current or former Starbucks partner,

This letter is to inform you that at this time the Information Management Services and Partner & Asset Protection teams at Starbucks Coffee Company have been unable to locate four retired (no longer in regular use) laptops. These laptops contained private information relating to you, including your name and Social Security number.

At present, we have no indication that the private information on these retired laptops has been misused or even that the laptops are in the hands of someone seeking to misuse such private information. Nonetheless, as a precaution, we urge you to monitor your financial accounts carefully for suspicious activity and take appropriate steps to protect yourself against potential identity theft. Please know that we are exploring all avenues to locate these laptops, including reaching out to law enforcement agencies.

To assist you in protecting your personal information, Starbucks has partnered with Equifax Personal Solutions to offer, at no cost to you, the Equifax Credit Watch™ Silver monitoring service which provides you with an early warning system of any changes to your credit file. Enclosed you will find a description of the service and enrollment instructions to register on-line.

As a result of this incident, we are changing our procedures around the protection of personal data. We continue to educate our partners about items that will help them protect their personal information while making every effort to ensure that these situations do not occur. Starbucks takes our commitment to safeguarding the personal information and security of our partners very seriously.

We also want to pass along information to you which can help you protect your personal information. The Federal Trade Commission provides information “Take Charge: Fighting Back Against Identity Theft” which provides tips on protecting your identity at http://www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm.

Again, while we have no evidence that your private information has been misused, we feel it is important that you are fully informed of the potential risks associated with this incident. We regret any inconvenience this situation may cause.

If you have any questions, please go online to www.starbuckspartnerinformation.com for more information.

Customer Relations
(800) 235-2883
info@starbucks.com