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Starbucks Recalls Coffee Mugs Due to Burn Hazard

Dec 06, 2007

The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. (To access color photos of the following recalled products, see CPSC’s Web site at www.cpsc.gov.)

Recall Information

Name of product:
Starbucks Fusion Coffee Mugs
Units:
About 167,000
Importer:
Starbucks Coffee Co., of Seattle, Wash.
Manufacturer:
lab921, Seattle, Wash.
Hazard:
The plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers.
Incidents/Injuries:
Starbucks has received 23 reports of handles detaching from the mug, including nine that resulted in minor burns.
Description:
This recall involves two styles of Starbucks 14-ounce Fusion Coffee Mugs. The mugs are white and have a black plastic handle, and a stainless steel base. The cups have “Starbucks Coffee” printed on a black stamp or a brown original Starbucks logo stamp.
Sold at:
Mugs with the “Starbucks Coffee” stamp were sold at Starbucks stores nationwide from February 2007 through November 2007 for about $11. Mugs with the original logo stamp were sold only at Starbucks Pike Place store in Seattle, Washington during the same period and for the same price.
Manufactured in:
China
Remedy:
Consumers should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.
Consumer Contact:
For additional information, contact Starbucks at (800) 624-8678 anytime.

Contact Information

CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Starbucks Recall Hotline: (800) 624-8678
Starbucks Media Relations: (206) 318-7100, press@starbucks.com