Your bag is empty.

Go shopping

CPSC, Starbucks Coffee Co. Announce Recall of Children’s Tumbler Cups

May 28, 2003

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Starbucks Coffee Co., of Seattle, Wash., is voluntarily recalling approximately 38,000 plastic Bearista™ Bear tumbler cups. When the flexible straw on the cups is chewed, small pieces of plastic can detach, posing a choking hazard to young children.

Starbucks has received two reports of pieces of the straws becoming detached in the children’s mouths. No injuries have been reported; however, in one instance, a child reportedly began to choke on a detached piece of the straw and the Heimlich maneuver was administered by the parent to remove the small piece.

The tumbler cup is constructed of translucent plastic in the shape of a bear with the words “Bearista™ Bear” printed on the front. The cup was sold in both blue and green. The cup has a screw-on lid in the shape of a bear’s head, from which a soft, flexible straw protrudes. The product’s lid can rotate such that the straw attachment can be bent (closed) to prevent liquid from leaking out. Starbucks stores in the United States, Canada and Taiwan sold the recalled cups from April 2003 through May 2003 for approximately $7 (U.S.).

Parents and caregivers should stop young children from using these cups immediately, and return the cups to any Starbucks location for a refund and a free beverage of any size. For more information, consumers should contact Starbucks Customer Service at (800) 782-7282 Monday - Friday 5 a.m to 8 p.m. PST and Saturday - Sunday 6 a.m. to 4 p.m. PST. Consumers may also write to Starbucks Customer Service, P.O. Box 6363 Dover, DE 19905-6363.

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC’s hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270 or visit CPSC’s Web site at www.cpsc.gov/talk.html. Consumers can obtain this release and recall information at CPSC’s Web site at www.cpsc.gov.

Contact Information

Starbucks Customer Service: (800) 782-7282
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Starbucks Media Relations: (206) 318-7100, press@starbucks.com